Dear lena baron,

We regret to inform you about an unforeseen situation on the EPYCROMEJP1 node that happened today (December 23rd, 2023 - GMT+9) leading to unavailability of your services. There was a RAID issue on the node, which is an extremely rare event. We're working hard with the datacenter to solve it, which will take a few hours or longer to finish.

We will send you an email again once the issue is fixed.

We sincerely apologize for any disruption, and we highly appreciate your understanding and patience during this time.

If you have any questions or concerns, please do not hesitate to contact our support team.

With best regards,

Your GreenCloud Team.