Hello XXXThank you for reaching out to us. We value your business and appreciate the opportunity to assist you with your billing-related inquiry.I would like to inform you that your support ticket has been successfully forwarded to our dedicated Billing Department. They are well-equipped to address your billing concerns and will respond during our normal business hours in the USA. Our Billing Team is committed to providing you with accurate and timely information regarding your inquiry. Whether you have questions about invoices, payment methods, or any other billing-related matter, they are here to assist you.Thank you.Emily,Colocrossing Cloud.